Privacy Policy

Sunglass Studio – Sri Lanka

Last Updated: 2025

At Sunglass Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices outlined below.

1. Information We Collect

a. Personal Information

We may collect the following personal details when you interact with our website:

• Full Name
• Email Address
• Mobile Number
• Billing & Shipping Address
• Payment Information (processed securely through trusted third-party payment gateways; we do not store your full card details on our servers)

b. Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on the site
• Referring website or source

This information helps us improve our website performance, design, and user experience.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process, confirm, and deliver your orders
• To provide order updates, shipping notifications, and customer support
• To manage your account, if you create one
• To improve our website, products, and services
• To send promotional emails, offers, and product updates (only if you subscribe)
• To detect and prevent fraud or misuse of our website
• To analyze trends and user behavior to enhance your shopping experience

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and cart items
• Provide a smoother and more personalized shopping experience
• Analyze website traffic and usage patterns

You can disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Services

We may use third-party service providers to assist with:

• Payment processing
• Order delivery and courier services
• Email marketing and communication
• Website analytics (e.g., traffic and usage analysis)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Email & Marketing Communications

If you subscribe to our newsletter or marketing list, we may send you emails about new arrivals, special offers, and updates about Sunglass Studio.

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email or by contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to any inaccurate or incomplete information
• Request deletion of your personal data, subject to legal or contractual limits
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page with the revised “Last Updated” date. Continued use of our website after such changes means you accept the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Sunglass Studio
Prestige Place, Majestic City Shopping Complex
Sri Lanka
Email: info@sunglassstudio.lk
Phone: +94-XX-XXXXXXX